Information and FAQ

Frequently asked questions: airport, language, electricity and more.


Changi Airport is consistently recognized as the best airport in the world! We who live in Singapore are very proud of it. When you arrive in Singapore and have collected your bags, you have 3 options for travel to downtown; Taxi, Bus or MRT (train).

A Taxi will cost you probably around SG$30. Taxi stands are clearly signposted. There are standard taxis and Premium taxis that will cost you a lot more. Black Chrysler and White Mercedes Benz are Premium, ask to wait for a standard Taxi (blue, yellow, gray or red) if are short of money. There is no shortage of taxis at the airport so the lines move fast.

If you choose to take the train (MRT) then you can follow the signs for that. Depending on how much luggage you are carrying it may not be practical, especially during rush hours (check the time). The MRT will cost you just a few dollars (SG$2-3 for the journey). This journey is about 30-40 mins total.

The bus is also an option, only if you carry a small luggage, you are going to East Coast or you want to take a look at the city. The journey will take around or 1 hour, depending of traffic.


There are four official languages in Singapore: Malay, Tamil, Mandarin, and English. However, English is the language that is universally spoken and understood.

Singapore is a very multicultural and diverse place, you will hear lots of Chinese, Indian and all kinds of Asian languages as you travel around but you can be reassured that English will get you through.

Emergency Numbers

Ambulance: 995
Fire: 995
Police (Main number for Emergency Services): 999
Singapore General Hospital: +65 6222 3322



The standard voltage in Singapore is 220V/240V, 50 Hz. If you have equipment that runs on a higher voltage, you should not connect it to Singaporean power unless you have the correct transformer (voltage adaptor).

Power Plugs

Singapore uses the British BS1363 three-pronged square pin type socket. Plugs from the US, Western and Eastern Europe, and Asia will not fit into a Singapore power plug.

If you need a plug adaptor or transformer, we advise buying one before your arrival. Also, you can purchase on the duty-free shop on arrival or any 7-Eleven convenience stores (open 24/7), but you will pay extra for it.

Image Power Plug